Pepper Mill FAQ

Frequently Asked Questions

Do I have to wait for you to make my pepper mill?

Can I order a custom made pepper mill?

Why don't you name your pepper mills

How do I see your pepper mills?

Can I purchase with my credit card?

Will you accept my check?

How will my Pepper Mill be shipped?

Can I see the final cost before I give my credit card information?

If I buy a Pepper Mill, how long before it's shipped?

How will I know that my Pepper Mill has been shipped?

Do you offer a satisfaction guarantee?

My Pepper Mill is making a squeaking sound, is it worn out?

Why does some of the wood feel higher where two pieces meet?

Who is WAH Enterprises?

Do I have to wait for you to make my pepper mill?
No, the picture you see is the pepper mill you will receive. It's finished and ready to be shipped.

Can I order a custom made pepper mill?
No, my "Designer" Pepper Mills are so unique that I do not offer custom services.

Why don't you name your pepper mills
Naming a pepper mill inplies that many identicial pepper mills will be made and sold. Later, I may create a series of laminated designs and name them. Making duplicates isn't as interesting as making each pepper mill unique.

How do I see your pepper mills? Click here Store.

Can I purchase with my credit card?
Yes, you may use Visa, MC, Discovery and Amex in my online store. .

Will you accept my check?
No, credit card is the only form of payment at the moment.

How will my Pepper Mill be shipped?
You select how you want it shipped when you order it. The shipping and handling charge is shown with each shipping option so you can see the cost before you choose.

Can I see the final cost before I give my credit card information?
Yes, if you decide at that point you do not want to finalize the purchase, just exit!

If I buy a Pepper Mill, how long before it's shipped?
Purchases by Credit card will be shipped in 2 business days.

How will I know that my Pepper Mill has been shipped?
You will receive an email when it's shipped.

Do you offer a satisfaction guarantee?
Yes, see my policy here

My Pepper Mill is making a squeaking sound, is it worn out?
What you are hearing is is the wood top rubbing against the wooden base. Remove the top and rub a bit of parafine or bees wax on the two surfaces that rub. A bit of wax occasionally will keep your pepper mill operating like new.

Why does some wood feel higher where it joins another piece of wood?
Wood expands and contracts as moisture in the air increases or decreases. Depending on the density of the particular wood, the expansion and contraction will vary. This is normal and occurs with all wood.

Who is WAH Enterprises?
Wah Enterprises is a company I setup when I decided to retire. At the point I picked the name I only knew that I would be selling something, consulting or maybe doing some contract computer programming. I wasn't sure exactly what I would be doing so I picked a name that wouldn't be limited by what ever I decided to do. "WAH" stands for "work at home".

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